SkimGuard Law Enforcement
Dedicated access for
investigators working
skimming cases.
SkimGuard maintains a dedicated law enforcement portal providing authorized agencies with access to detection records, alert history, and case support tools — subject to appropriate legal process.
Working with investigators
The same data that
warns consumers can
help solve cases.
When SkimGuard detects a skimmer at a payment terminal, it logs the detection event with timestamp, location, wireless signal characteristics, and confidence score. That detection record — along with the scan history for that location — may be directly relevant to a skimming investigation.
Safe Signals cooperates with law enforcement requests consistent with applicable law. We maintain a dedicated portal for credentialed law enforcement officers and provide a streamlined process for legal process submissions.
We take card skimming seriously. Every dollar stolen from a compromised terminal is a dollar stolen from a real person. We want investigators to catch the people responsible.
📍Location-specific records
Detection history for a specific terminal location, including all scan verdicts, timestamps, and alert events within the record retention window.
📡Signal characteristics
Wireless signal data associated with detected skimming hardware — protocol, manufacturer codes, service UUIDs, and advertisement patterns captured at detection time.
🗺️Geographic area queries
All detection events within a specified geographic area and time window — useful for identifying skimmer deployment patterns and criminal network activity across multiple locations.
⏱️Temporal analysis
Timeline of detection events at a location — including first detection, recurrence patterns, and correlation with known criminal activity dates.
🔗Cross-location correlation
Identification of common signal characteristics across multiple locations — supporting attribution of skimmer deployments to the same criminal actor or network.
📋Case coordination
Direct point of contact for investigators with active cases. We can provide declarations, technical expert support, and documentation suitable for evidentiary purposes.
How to request access
The request process.
All law enforcement requests are handled through a defined process to ensure proper legal authorization and data integrity.
Submit an initial inquiry
Use the contact form below to identify yourself, your agency, your badge or case number, and a brief description of the matter. This does not require formal legal process at the inquiry stage.
Receive portal credentials
After verification of your agency affiliation, you will receive credentials to the SkimGuard law enforcement portal. The portal is a separate, access-controlled environment from the consumer and B2B platforms.
Submit legal process for records
Specific record requests require appropriate legal process — a subpoena, court order, or other lawful demand — addressed to Safe Signals LLC. Our legal process information is provided upon portal credentialing.
Receive records within the response window
We respond to legal process within the timeframe specified or required by law. For emergencies involving imminent threat to life, contact us directly at the number provided in the portal for expedited handling.
Legal process and data retention
Safe Signals LLC maintains scan and alert records for 24 months from the date of each detection event. Records older than 24 months are automatically purged unless subject to a preservation request.
We notify users of government data requests to the extent permitted by law. We may be prohibited from notification in certain circumstances, including when a court order prohibits disclosure.
All data provided pursuant to legal process is provided in a format suitable for evidentiary purposes. Technical staff are available to provide declarations regarding data collection methodology and integrity.
Safe Signals LLC does not provide voluntary access to user data without legal process, except in cases of imminent threat to life. We will always seek to narrow the scope of overbroad legal process to the minimum necessary to fulfill a legitimate law enforcement purpose.
Initial inquiry
Submit a law enforcement
inquiry.
Use this form for initial contact only. This form does not transmit legal process — formal subpoenas and court orders must be served through proper channels provided after agency verification.
Include your agency name, your role, a case or badge number for verification purposes, and a brief description of the matter. We will respond within 2 business days.
For emergencies involving imminent threat to life, do not use this form — call your regional FBI field office or local law enforcement coordination center directly.
Inquiry received.
We'll respond to your agency email within 2 business days to verify your credentials and provide next steps.